you can update your community status from your dashboard and your profile. we also recommend letting your existing students know in heartbeat if you’re going to be away

‣

1️⃣ from your dashboard

follow this step-by-step guide to learn how to activate or pause your community from your dashboard.

‣

2️⃣ from your profile

this tutorial walks you through the process of changing your community's status from your profile page.

‣

3️⃣ in heartbeat

use this guide to discover how to inform your students about your away status through heartbeat.

🤔 frequently asked questions

‣

what happens when i pause my community?

when you pause your community, new students won't be able to join. however, existing students will still have access to the community and its resources.

‣

if i pause my community, will it affect my existing students?

no, pausing your community only prevents new students from joining.
your existing students will still be able to access all the content and features of your community.
if you are on a complete break, please be sure to let your existing students know via heartbeat so that they are aware!

‣

can i customize the message that appears when my community is paused?

yes, you can set a custom message to let potential new students know when you plan to reactivate your community or any other details you'd like to share.

‣

how quickly does the status change take effect when i activate or pause my community?

the status change happens immediately. as soon as you activate or pause your community, the new status is reflected.

‣

is there a limit to how many times i can activate or pause my community?

no, there is no limit. you can change the status of your community as often as you need to fit your schedule and needs.

← previous

💳 connect to stripe

🧰 meet your toolkit

on this page

⚡️ activate your community!
⏯️ how to activate or pause your community
📚 step-by-step guides
1️⃣ from your dashboard
2️⃣ from your profile
3️⃣ in heartbeat
🤔 frequently asked questions